سياسة الاسترجاع

Return & Exchange Policy

At Gilnarosa, your satisfaction is our priority. If your product arrives damaged or you face any issues, we’re here to help:

1. Report the Issue

• Take a clear photo of the damaged product or issue and contact us via WhatsApp for assistance.

2. Quick Confirmation

• Once we review and confirm the issue, we’ll guide you through the next steps.

3. Exchange Process

• Exchanges are typically processed within 3 to 5 business days after the issue is verified.

We’re committed to ensuring you receive the high-quality products you deserve. Thank you for trusting Gilnarosa!